The really pleasing thing here is that the votes are cast by Landlord customers, which adds some legitimacy to the proceedings! We have about 20 direct competitors in Rugby and, we believe, around 4000 across the West Midlands, so to come out on top of the pile is no mean achievement.
Those of you that know me will appreciate I don't get too hands on in Rugby! Whilst I own a 50% share of the business, day to day matters are handled by my co-owner Rosie Callaway, who is ably assisted by Lettings Manager Wendy Hadley and Lettings Consultants Naomi Rowe and Louise Burns. The aim has always been to deliver service levels that are a cut above, and whilst we feel we're generally doing OK, it's really pleasing when feedback from customers is overwhelmingly positive - the team at Rugby deserve huge credit for the efforts they put in on a daily basis, and the award they have received. Pictured below are Wendy and Rosie with the award together with some gate-crasher they've clearly picked up along the way.
